FAQ

Getting Started

Q.

What can I use my FTT Global account for?

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Answer

  • You can make international money transfers to the bank account of your choice, anytime, at market leading exchange rates.
  • Your account is free and you can use it to make one off or regular payments
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Q.

What can I not use my FTT Global account for?

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Answer

  • We can’t provide you with cash; we only transfer your currency into a nominated beneficiary bank account.
  • You can’t use your account to partake in any kind of gambling.
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Q.

How do I sign up?

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Answer

  • Click the “Register” button on our Home Page  to complete a Personal or Business application.
  • Once you have registered we will send you a 'Welcome' email stating any additional documentation we may require to activate your account.
  • You will have instant access to your FTT account.
Click here for more information.

Q.

What information do you need from me to set up a Personal account?

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Answer

  • We require your basic personal details such as your full name, date of birth and home address.
  • If you are a UK resident, we will carry out automated security checks based on this information. Providing it is approved, we will not require anything further.
  • If your details are not approved or if you are not a UK resident, we will require up to two forms of identification from you. This will be detailed in the “Welcome” email you will receive once you have registered.
  • The security checks we carry out are not a credit check.
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Q.

What information do you need from me to set up a Business account?

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Answer

  • We will require your basic personal details, your company address and company number (if applicable).
  • If you are a UK registered company, we carry out our security checks using information from Companies House.
  • If you are not registered in the UK, we require a Certificate of Incorporation and two forms of identification for each company Director, Beneficial Owner (>25%) and anyone authorised to book payments. This information will be detailed in the “Welcome” email you will receive upon registration.
  • The security checks we carry out are not a credit check.
Click for more information.