FAQ

About FTT Global Security

Q.

How do I know that you're a safe company to use?

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Answer

We have been in business since 2005 and assist hundreds of thousands of our clients with their international payments on a daily basis. To support this we are regulated by the following:
  • Registered in the United Kingdom - Company Number 5685288
  • Regulated by FSA - Registration Number FRN 503228
  • Regulated by HMRC - Registration Number 12231114
  • Registered for Client Data Protection - ICO Number Z9470988
  • Underwritten by 'A' rated Insurer
All funds we hold on behalf of our clients are ring-fenced in segregated client accounts. This means your funds are entirely protected as they are held in Trust for you and not subject to the actions of Administration. You can view our FTT Security Guide for further information on our safety and security.

Q.

Why should I use FTT Global over my bank?

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Answer

  • We keep our margins low so we can give you a much more competitive rate of exchange compared to your bank.
  • You can login to your account and book a currency exchange at any time of the day or night.
  • We keep our fees to a minimum with just a £10 processing fee if your currency exchange is under £3,000 and no fees if it’s over £3,000 (or currency equivalent).
  • Our handy tools enable you to manage your currency risk. For example, you can place an Order to select the rate of exchange you would like to achieve or book a Forward to secure today’s exchange rate for up to 12 months.
  • Our friendly and knowledgeable Support Team are available 24/7 by telephone and email if you have any queries.
Click for more information.